Policy // Shipping + Returns

Returns + Exchanges

We do not offer refunds at this time. However, if an item doesn't work out for you within 15 business days of receiving it, we would be happy to exchange it for something else or offer you store credit toward your next order once we receive and process your item(s). Any returned items must be unworn and unwashed. Items that do not meet these criteria are non-returnable and will be denied.

To start an exchange, request store credit, or report a faulty/defective item, please send us an email at support@soworthloving.com within 15 business days of receiving your order. If 15 business days have gone by, we unfortunately cannot process your request.

Please note: All postage costs for returns & exchanges must be covered by the customer. Please do not mail us anything before first getting in touch at support@soworthloving.com.

 

Shipping + International Orders:

U.S. orders
Orders can take ~10 business days to process before shipping. Some items may ship separately. Once shipped, packages are generally received within 5-7 business days of the shipment date for orders within the U.S. For order totals (pre-tax) less than $20, shipping will be $2.95. For orders totaling $20 or more, shipping will be free.

We do not ship on weekends or holidays. While we will do all we can to ensure your order is delivered on time, soworthloving.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc. You will only be charged for the items that are shipped to you, along with the applicable shipping and tax charges. If there are any cancellations, we will let you know via email.

 

International shipping ranges from $10 to $25 USD
International shipping times will vary depending on your location. If you do not see your country listed for international shipping at checkout, email us at support@soworthloving.com to inquire about availability.

Please be aware that with international orders you may be liable for import and/or custom duties on your order. You will be responsible for paying these duties to release your order from customs upon arrival. These are not Collect On Duty (COD) charges, they are taxes and duties charged in your country and are not related to So Worth Loving specifically. All taxes and duties charged by customs of the destination country are the sole responsibility of the buyer and will not be refunded or reimbursed by So Worth Loving for any reason.

Prices of goods and services and delivery and other charges displayed on the SWL site are current at the time of display. These prices are subject to variation without notice. We will always try to be as accurate as possible with our product descriptions and pricing and hope that everything on our site is accurate, complete, reliable, current, and error free.

 

Lost packages
For U.S. domestic orders—if it has been more than 7 business days since your package was scheduled to arrive, please contact the shipping carrier and submit a missing mail search request.

With international orders, shipping times may vary. Once we have shipped out the packages (both U.S. and international), So Worth Loving can no longer be liable for any lost packages.

 

Privacy Policy:

So Worth Loving is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Affliction / Affliction Clothing Store website and governs data collection and usage. By using the Affliction website, you consent to the data practices described in this statement.

 

LIMITATION OF LIABILITY

So Worth Loving shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if So Worth Loving has been advised of the possibility of damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

 

If you have any other questions, feel free to send us a note at support@soworthloving.com.